Shipping Policy
USA iPOOLGO
At USA iPOOLGO, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–7 business days
Delivery times may vary depending on your location and external factors such as weather or carrier delays.
Shipping Locations
USA iPOOLGO currently ships across the United States.
For international shipping inquiries, please contact our support team.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions on selected products or orders.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking updates to appear.
Delivery Information
- Please ensure your shipping address is correct at checkout.
- USA iPOOLGO is not responsible for delays caused by incorrect or incomplete addresses.
- A secure delivery location is recommended, as we are not responsible for lost or stolen packages after delivery.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
Include photos (if applicable), and we will assist you with a replacement or resolution.
Contact Us
If you have any questions about your shipment, please contact our support team.